BetVictor has introduced a new personalised ‘Offers Page’ in an effort to enhance their customer experience.
Powered by BetVictor’s own ‘Cross-Product Bonus Tool’, the Offers Page allows users to view all their available, active and previous offers, as well as their bonus balance, in one place
In addition, players can filter promotions by product, monitor progress, review awards and complete each step of special promotional offers.
Leonard Judkins, head of customer retention at BetVictor, said: “The new release is a reflection of the continuous improvements we are making to the customer experience.
“This deep level of personalisation simplifies the customer’s journey; providing genuine value and clearly-defined offers, to give customers a simple betting experience.”
All in one place
With the new Offers Page, you can view all your available, active and previous offers, as well as your bonus balance in one place. It also allows you to easily filter promotions by product, monitor progress, review awards and complete each step of a promotional offer with a single click.
You will find it clearer as to where you are with any given promotion and you will know exactly when you have been credited. The whole process is clearer and easier to understand. Whether you’re on desktop, mobile or one of our amazing native apps, you’ll receive the new personalised offers section right away.…
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